“As an employer, it was difficult to know what to do, there is no process written down in the handbook, but I knew I needed to get as much information and resources as I could to support my team. We are very lucky to have great mentors within the [architectural] industry and they suggested I get in touch with ABS. While I had heard of ABS, I was not familiar with their work and had no expectation when I first got in touch, I was just looking for as much information and resources as I could to support my team.
From my initial enquiry by email, I received a very clear and very quick response, that same day, I think. As part of their mental health support service, ABS could offer any New Practice team member who contacted them fast and free access to their mental health resources and therapeutic support through Anxiety UK. With an understanding of the impact on the team, ABS provided us with quick access through a simple (confidential) referral process.
Impartial and free support
I was able to raise awareness of the support ABS could provide by sharing ABS helpline information and resources with staff meaning that each person could choose whether they wanted to contact ABS then, now or in the future. As we are a small business, I was very conscious that I wanted to provide an avenue of support that wasn’t related to the practice. I still think there is a perception that any support that comes through your organisation could potentially get back to your employer and even though that would not be the case, I didn’t want this to be a concern.
In this cost-of-living crisis the support ABS offers is more valuable than ever. Mental health support is expensive and the fact that ABS is free for us, enables access for all members of the team whatever their financial circumstances.
A charity that supports the profession
As a charity specifically for the architectural community, ABS immediately knew the pressures of the industry without me having to explain. It is difficult to reach out for support and having that understanding makes a huge difference. I imagine this is even more important for those who do not have open communication with those in leadership roles.